What they may do · DPDP §6(4)
What Netmeds does with your data
Netmeds (operated by Reliance Retail) may show you ads matched to a general profile, records which sites you visit after leaving, lists biometric data among what it may collect, shares with service providers and affiliates, and can keep data longer wherever law merely permits it.
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Shares your data with partners
Passed to group companies, advertisers or analytics firms you never chose.
What this costs you. Your number and habits travel to companies you have never heard of and never agreed to. This is the step where the spam calls start.
Show me where they say that
Netmeds’s own policy says “We may from time to time be required to disclose the information collected from you to our trusted third party service providers who assist us in order to facilitate the provision of services and purchase of Products on the Website.”
Our summary discloses to third-party service providers; elsewhere permits transfer within affiliates, subsidiaries and partners, and sharing of aggregate findings with advertisers, sponsors, investors and strategic partners.
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Builds an advertising profile of you
They watch what you view, tap and buy, and use it to decide which ads you see.
What this costs you. Your attention gets priced. What you hesitate over becomes a bid — and a profile built to predict you is a profile built to persuade you.
Show me where they say that
Netmeds’s own policy says “We may target some advertisements to you that fit a certain general profile.”
Our summary allows third-party advertisement servers, advertisement agencies and advertisement technology vendors to serve ads, and targets some ads to a general profile.
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Follows you onto other websites and apps
Their tracking carries on after you leave, through pixels and SDKs embedded elsewhere.
What this costs you. You get recognised on sites that have nothing to do with them. Closing the app does not close the file.
Show me where they say that
Netmeds’s own policy says “Due to the communications standards on the Internet, when you visit, access or browse the Website, we automatically receive the uniform resource locator of the site from which you visit, access or browse the Website, details of the sites you visit on leaving the Website, the internet protocol ("IP") address of each User's computer operating system, type of web browser the User is using, email patterns, and the name of the User's internet service provider.”
Our summary automatically receives the URL you arrived from and details of the sites you visit on leaving, together with IP, browser and ISP; a separate clause allows authorised third parties to place or recognise a unique cookie on your browser.
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Keeps your records long-term
Held on after you stop using the service.
What this costs you. Years after you delete the app, the record is still sitting there — and every year it sits there is another year it can leak.
Show me where they say that
Netmeds’s own policy says “We will retain your information and any data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted under the applicable law.”
Our summary retains data as long as needed for the stated purposes, and longer wherever a longer period is 'required or permitted' by law — permitted, not only required, which is open-ended.
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Processes your face or other biometrics
Face matching, liveness checks or similar.
What this costs you. You can change a leaked password in a minute. You cannot change your face. A biometric breach is permanent in a way nothing else is.
Show me where they say that
Netmeds’s own policy says “We may also collect, receive, process or store certain sensitive personal data or information consisting of, but not limited to: … 2.5.6 Biometric information;”
Our summary lists biometric information among the sensitive personal data it may collect, receive, process or store; no purpose, method or retention period is given for it.
What the policy does not mention
These are uses Netmeds’s policy is silent on. Silence is not a promise — it means the document does not say, and we do not infer either way.
- Trains AI models on your content
Netmeds is one app. How many are on your phone?
Most people carry twenty to forty. Add yours and see the total in one screen — how many share your data, profile you for ads, or follow you across the web. Then take it back from all of them at once.
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Questions
What does Netmeds do with my personal data?
According to Netmeds's own privacy policy, read on 2026-08-14, it discloses 5 of the six uses we track: shares your data with partners, builds an advertising profile of you, follows you onto other websites and apps, keeps your records long-term, processes your face or other biometrics.
Can I withdraw my consent from Netmeds?
Section 6(4) of India's Digital Personal Data Protection Act 2023 gives you the right to withdraw consent for processing you agreed to. The Act's substantive provisions commence in stages up to May 2027, so a request made now asks for voluntary compliance and puts the date on record. Processing a company carries out under a legal obligation — such as KYC records the RBI requires — cannot be withdrawn.
Does Netmeds track me for advertising?
Yes — Netmeds's published policy discloses this. The exact sentence it is based on is quoted on this page, with the date we read it and a link to the source.
Every use above is one Netmeds declared in its own published privacy policy, which we
read on 2026-08-14. Quotes are verbatim; the summary beside each one is ours
and is labelled as ours. Nothing here is inferred.
Saaph.in is a DPDP consent and request management platform operated by Ronin Works
Private Limited. It is a communication facilitator, not your legal or authorised
representative. The DPDP Act 2023 commences in stages up to May 2027, so a request
made today asks for voluntary compliance and records the date you asked.
Our privacy policy