The plain-English rules of using Saaph.in. We prepare DPDP Act 2023 erasure requests — you send them. We provide the tool and the record; we don't control how companies respond.
Saaph.in helps you find and request removal of your personal data from Indian platforms. We prepare DPDP Act erasure requests — but you send them, and we cannot guarantee that companies will comply. We give you the tool and the record; we are not responsible for company responses or inaction.
By accessing or using Saaph.in, you confirm you have read, understood, and agreed to these Terms. If you do not agree, please do not use the Service. These Terms apply to all users including Free and paid plan subscribers.
Saaph.in provides a technology platform that:
Our scans are analytical estimations based on known platform data patterns. We do not conduct real-time scraping of all platform databases. Actual data presence may differ from results.
This section governs what we do and do not do regarding DPDP removal emails.
Saaph.in prepares a legally formatted Erasure Request citing Section 12 of the DPDP Act, addressed to the Data Protection Officer of the relevant platform, including your personal details as provided. Each request is assigned a unique Tracking ID and logged in your dashboard with a timestamp.
The Erasure Request is sent by you, from your own email account, using the "Send from My Email" button. Saaph.in opens your email client with the request pre-filled via the mailto: protocol. You click Send. Saaph.in does not send the email on your behalf unless you have subscribed to an automated sending feature and granted explicit authorisation.
When you click "Send from My Email," we record: the send timestamp, the platform and DPO address, a unique Tracking ID, and a 90-day compliance deadline. This is your evidence that a request was initiated. It does not constitute legal proof of delivery or receipt.
Saaph.in cannot and does not guarantee:
Under the DPDP Act 2023, you may file a complaint with the Data Protection Board of India once constituted. Saaph.in is not a legal representative and cannot file complaints on your behalf.
Saaph.in has no contractual or legal relationship with any third-party platform we scan or to which Erasure Requests are directed. We are an independent technology service. Whether a company complies depends entirely on that company. Saaph.in bears no responsibility for the actions or inactions of any third-party Data Fiduciary.
Saaph.in is a technology service provider. We are not a law firm, your legal representative, or a Data Protection Officer acting in any official capacity. Nothing in these Terms constitutes legal advice. We strongly recommend consulting a qualified legal professional for legal representation regarding data privacy matters.
Saaph.in provides a documented record of requests sent, with timestamps and Tracking IDs. This record may be useful as supporting evidence in formal proceedings, but we make no representations as to its legal admissibility.
To provide the Service, we collect: your name, phone, email, city; additional identities in your Digital Profile; scan results and removal logs; and account credentials (hashed). We do not sell your personal data for marketing. See our Privacy Policy for full details.
All scan data is stored in your browser's local storage. Clearing browser data will erase it. Registered Pro users have data backed up to our secure servers.
Scan results are illustrative estimations based on known exposure patterns. They are not real-time and may not reflect all platforms, recent removals, or data added after our last index update. Results should not be used as the sole basis for any legal proceeding.
The Service is provided "as is" and "as available" without warranties of any kind. We do not warrant that the Service will be uninterrupted, error-free, or that any Erasure Request will result in data removal from any platform.
To the maximum extent permitted by law, Saaph.in shall not be liable for: any failure by a Data Fiduciary to comply with an Erasure Request; any harm arising from continued data availability despite a request; indirect or consequential damages; or data loss from browser clearing or account termination.
Our total liability for direct damages shall not exceed the total amount paid by you in the 3 months preceding the claim.
Saaph.in gives you a tracked record that a DPDP Act Erasure Request was prepared and that you sent it. We are not responsible for whether any company acts on the request, removes your data, or responds at all. Our responsibility ends at providing the tools and the record.
These Terms are governed by the laws of India. Disputes shall be subject to the exclusive jurisdiction of courts in Hyderabad, Telangana, India.
We may update these Terms periodically. Material changes will be communicated to registered users by email. Continued use after changes constitutes acceptance.