What they may do · DPDP §6(4)
What Justdial does with your data
We could not read this one. Every Justdial policy URL we tried returned a page with no policy text in it, so nothing has been checked against the company's own published terms. Treat this as unread, not as a finding that nothing happens to your data.
We have not assessed Justdial
We could not retrieve their published privacy policy. That is a gap in our evidence, not a finding that Justdial is low risk. We would rather show you an honest blank than a score we cannot stand behind.
Who to write to at Justdial
We could not read Justdial’s privacy policy with an automated reader — the page builds its text in the browser and serves a blank body — so we have not assessed what Justdial does with your data. We were able to read its grievance contacts in a real browser session, and they are below, quoted from the page itself.
- Grievance Officer
- Mr Amit Parashar Published as Grievance Officer / Nodal Officer.
- Privacy address
- privacy@justdial.com Published alongside the officer — worth copying on a data request.
- Phone
- 8888888888
- Post
- Just Dial Limited, A-39, 40, Sector-16, Noida (UP) – 201301 Widely republished summaries give “A-45-50, Sector-16”. The company’s own page says A-39, 40 — use that.
Show me where they publish that
Justdial’s privacy policy says“In accordance with Information Technology Act 2000 and rules & regulations made thereunder, the name and contact details of the Grievance Officer / Nodal Officer are provided below: Name : Mr. Amit Parashar Address: Just Dial Limited, A-39, 40, Sector-16, Noida (UP)-201301. Contact No: 8888888888 Email: grievanceofficer@justdial.com”
Source justdial.com/Privacy-Policy, read on 12 August 2026.
What a request to Justdial can reach
Justdial listings are public by design, which changes what you are actually asking for. Be specific in the letter about which of the two you want.
Worth asking for explicitly
- Removal of the public listing that carries your name and number.
- Erasure of the records held about you behind it — a separate ask, and the one people forget to make.
- Commercial calls and SMS from registered senders can be stopped today through 1909 / DND under TRAI’s TCCCPR, independently of anything Justdial does.
What we cannot tell you
- What Justdial does with your data. Its policy serves a blank body to our reader, so nothing has been checked against the company’s own published terms.
- Treat that as unread, not as a finding that nothing happens to your data.
The legal position, stated straight. The DPDP Act’s consent-withdrawal right in section 6(4) is not in force today — sections 3 to 17 are on a staged commencement running to 14 May 2027. A request sent now asks for voluntary compliance and puts the date on record, which is what any later escalation rests on. There is no 90-day statutory erasure deadline, and the ₹250 crore figure is the penalty for failing to secure data against a breach — not for ignoring your request.
Justdial is one app. How many are on your phone?
Most people carry twenty to forty. Add yours and see the total in one screen — how many share your data, profile you for ads, or follow you across the web. Then take it back from all of them at once.
Manage my data with Saaph.in →Free to check · no account needed · built in India for the DPDP Act
Questions
What does Justdial do with my personal data?
We could not retrieve Justdial's own published privacy policy, so we have not assessed it. That is a gap in our evidence — not a finding that Justdial is low risk.
Can I withdraw my consent from Justdial?
Section 6(4) of India's Digital Personal Data Protection Act 2023 gives you the right to withdraw consent for processing you agreed to. The Act's substantive provisions commence in stages up to May 2027, so a request made now asks for voluntary compliance and puts the date on record. Processing a company carries out under a legal obligation — such as KYC records the RBI requires — cannot be withdrawn.
Who is Justdial's grievance officer?
Mr Amit Parashar, published as Grievance Officer and Nodal Officer, at grievanceofficer@justdial.com, with privacy@justdial.com given alongside it on the same page. Phone 8888888888, and the address is Just Dial Limited, A-39, 40, Sector-16, Noida (UP) 201301 — note that widely republished summaries give a different building number.
Every use above is one Justdial declared in its own published privacy policy, which we
read on 2026-08-13. Quotes are verbatim; the summary beside each one is ours
and is labelled as ours. Nothing here is inferred.
Saaph.in is a DPDP consent and request management platform operated by Ronin Works
Private Limited. It is a communication facilitator, not your legal or authorised
representative. The DPDP Act 2023 commences in stages up to May 2027, so a request
made today asks for voluntary compliance and records the date you asked.
Our privacy policy